TOUCHCAST PRIVACY POLICY

Your privacy is important to us, so we have developed a Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information we receive from our users through the TouchCast website, service, and any applications (including mobile applications) made available by TouchCast (collectively, the "Service"). This Privacy Policy applies only to information that you provide to us through the Service. Our primary goals in collecting information are to provide and improve our Service, to administer your use of the Service, and to enable users to enjoy and easily navigate the TouchCast website and application.

TouchCast may modify or update this Privacy Policy from time to time, so please review it periodically. We will notify you of any material changes by posting a notice on the TouchCast website or via the application. Your continued use of the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our TouchCast Terms of Service, available at https://www.touchcast.com/terms, or if you are an Enterprise Customer contact your IT administrator. As used in this Privacy Policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to, collecting, storing, evaluating, modifying, deleting, using, combining, disclosing, and transferring information within our organization or among our affiliates within the United States or internationally.

Personally Identifiable Information.

In the course of using the Service, we may ask you to provide us with, or grant us access to, or give us permission to obtain, certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Such Personal Information may include, but is not limited to, your name and email address.

If you are using an Enterprise version of our products and utilizing your Enterprise’s Single-Sign On / Identity Management, please refer to your Enterprise’s use of personally identifiable information, as TouchCast will not store or manage personally identifiable information in these instances. Otherwise, please refer to the remainder of the section for TouchCast policy on personally identifiable information, which is applicable to all users that create and authenticate through a TouchCast account, defined below.

You can register to join the Service via or website or application by creating your TouchCast account (your "Account") using your name and email address. We store the user settings of your Account for integration with other approved applications and have the ability to retrieve your name and address from your account. Your email address is stored in Google Analytics for the purpose of tracking usage.

We may also collect the other information that you provide in connection with your use of the Service, including, without limitation, zip code, age, GPS location, and individual preferences (collectively, "Non-Identifying Information"). We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, to complete your transactions, and to administer your inquiries.

Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified (for example, by combining your zip code with your street address), but the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information. We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other TouchCast users to try to provide you with a better experience, to improve the quality and value of the Service, and to analyze and understand how our website, application, and Service are used. We may also use the combined information without aggregating it to serve you specifically, for example, to deliver a product to you according to your preferences or restrictions.

We may also use your Personal Information to contact you with TouchCast newsletters, marketing or promotional materials, and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or contact TouchCast at: support@touchcast.com.

Log Data

When you visit the Service, whether as a registered or a non-registered browsing user, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, or the website you were visiting before you came to our Service, pages of our Service that you visit, the time spent on those pages, information you search for on our Service, access times and dates, and other statistics. We use this information to monitor and analyze use of the website and application and for the website’s and application’s technical administration, to increase our website’s and application’s functionality and user-friendliness, and to better tailor our website and application to our visitors’ needs. For example, some of this information is collected so that when you visit the website again, it will recognize you and serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the TouchCast website and application meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze, and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.

Cookies

Like many websites, we may use cookies to collect information. Cookies are small data files that we transfer to your computer’s hard disk for record-keeping purposes. We may use both session cookies and persistent cookies to better understand how you interact with our Service, to monitor aggregate usage by our users and web traffic routing on our Service, and to improve our Service. Third party advertisers on the website and application may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the TouchCast website or application or all functionality of the Service.

vApp Content

If you create a video application (a "vApp") using the TouchCast website or application, the images, videos, PDF, and other media contained in the vApp ("vApp Media") is stored locally on your device’s "app sandbox" while the vApp Media is in use. Therefore, if the vApp Media includes Personal Data, then it will be stored locally in the "app sandbox" during use and removed upon exit from the product.

Disclosure to Third Parties (not applicable to Enterprise customers; please refer to your License Agreement)

User Content. Once you become a registered TouchCast user, the general public will be able to view your user profile as well as your comments, likes, and any other posts you make on the TouchCast website or application relating to videos and other materials ("Content") posted or distributed by other TouchCast users. Any Content that you create via the Service and voluntarily disclose for posting to the Service becomes available to the public, as controlled by any applicable privacy settings that you set. You can change your privacy settings on the Service by changing your profile settings. Once you have shared Content or made it public, that Content may be re-shared by other users. If you remove Content that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users or third parties have copied or saved that information.

Aggregate Information and Non-Identifying Information. We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling, and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.

Service Providers. We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform website and application-related services, including, without limitation, maintenance services, database management, payment processors, web analytics and improvement of the website’s and application’s features, or to assist us in analyzing how our website, application, and Service are used. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement. TouchCast cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of TouchCast or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.

Business Transfers. TouchCast may sell, transfer, or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Changing or Deleting Your Information (not applicable to Enterprise customers; please refer to your License Agreement)

All registered TouchCast users may review, update, correct or delete the Personal Information in their Account by contacting us. If you completely delete all such information, then your Account may become deactivated. If you request to terminate your Account, we will retain the Personal Information in case you would like to reactivate your Account in the future. If you would like us to delete your Personal Information in our system, please contact us at support@touchcast.com with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Protection of Your Information

TouchCast uses commercially reasonable safeguards to help keep the information collected through the Service secure and TouchCast reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. 

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the website or via the application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

International Transfer (may not be applicable to Enterprise customers; please refer to your License Agreement)

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, TouchCast transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Websites (not applicable to Enterprise customers; please refer to your License Agreement)

Our website and application may contain links to other websites. If you choose to visit an advertiser by clicking on a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. Those third party websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Our Policy Toward Children

The TouchCast website and application are not directed to persons under 13. We do not knowingly collect Personal Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without his or her consent, he or she should contact us at: support@touchcast.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at:  support@touchcast.com.